How do I contact IBM support?
- 1–800–IBM-CALL (1–800–426–2255)
- 1–800–IBM-4YOU (1–800–426–4968)
What is IBM technical support?
IBM Enterprise Technical Support is an integral benefit available to Passport Advantage customers with active IBM Software Subscription and Support. Everyone in your organization can use IBM Support to: access documentation including Redbooks and Knowledge Centers. build and expand skills. connect with communities.
How do I raise a PMR with IBM support?
Complete these steps to open a PMR:
- In the management GUI, select Settings > Support > Open PMR.
- Verify that the contact information that displays on the Open PMR page is correct.
- Enter a description of the technical issue in the Problem Description field.
- Click Submit to send the information to IBM.
What is IBM customer number?
An IBM Customer Number (ICN) is the unique number that IBM issues its customers during the post contract signing entitlement process. At the time the ICN is issued to the IBM customer, IBM identifies a Site Technical Contact (STC) from your company.
How do I complain to IBM?
IBM India Complaints & Reviews: File a Complaint to IBM India Customer Care at ConsumerComplaints.in.
What is IBM Blue Diamond Support?
Enhanced Secure Support
Blue Diamond and Enhanced Secure Support provide extra physical, logical, and administrative security controls, over and above IBM Core Security Practices. For more information about IBM Enhanced Secure Support, refer to the IBM Enhanced Secure Support Overview document.
How do I check my IBM PMR status?
Check status of an electronically submitted problem
- IBM support ticket number : In the IBM Flex System Manager, click System Status and Health > Problems view.
- Ticket type : Check whether the ticket type is a PMR or a CROSS/RCMS case.
What is my site number IBM?
Your IBM Customer Number (ICN) is a unique number that IBM assigns to your company site at the time of your initial purchase. This number is unique by country. IBM uses your ICN to identify your company and support contract.
How do I find my IBM number?
IBM Site ID (if known) IBM Customer Number. Country….Answer.
| Task | Solution |
|---|---|
| If you don’t know who your STC is | Email Business Analytics Client Care at [email protected] |
Where is IBM located in India?
IBM India Building at Manyata Tech Park in Bangalore….IBM India.
| Type | Subsidiary |
|---|---|
| Headquarters | Bangalore, Karnataka, India |
| Key people | Sandip Patel, Managing Director, IBM India Private Limited, & South Asia Head |
What is IBM PureApplication System?
IBM PureApplication Systems: It is a platform system tuned specifically for transactional web and database systems. Though not an accurate description, you can imagine it as IBM PureFlex Systems with a WebSphere based platform layer weaved on the top to make it ready to run applications without any operational worries.
What is IBM Tivoli Monitoring?
IBM’s Tivoli Monitoring suite also presents various options. The Tivoli Monitoring product is a catch-all monitoring system for a company’s IT infrastructure, and costs around $437 per resource value unit (RVU) license. An RVU license is similar to a PVU license, but relies upon the number of processors used.
What is IBM HTTP Server?
IBM HTTP Server (IHS) is a web server based on the Apache Software Foundation’s HTTP Server that runs on AIX , HP-UX, Linux, Solaris, JADE, Windows NT, IBM i and z/OS.
What is IBM Spectrum?
IBM Spectrum is the brand the vendor gave to its storage software in 2015, when it moved six products under the Spectrum umbrella. The six products IBM Spectrum products include Accelerate, Scale, Virtualize, Control, Protect and Archive. IBM Spectrum Accelerate is block storage based on IBM’s XIV storage technology.
